1. Who is Jonathan Ducrest?

Jonathan Ducrest is an award-winning photographer known for capturing the unique beauty and vibrant essence of Palm Springs. His work highlights stunning landscapes, modern architecture, and vivid desert scenes. He has been the recipient of numerous awards and his works have been shown in London and Palm Springs. They are collected by individuals and corporations around the world.

2. What is "Palm Springs Photography"?

"Palm Springs Photography" is an online store offering high-quality, print-on-demand images exclusively captured by Jonathan Ducrest. Our collection includes breathtaking landscapes, mid-century modern architecture, and iconic Palm Springs vistas.

3. How does print-on-demand work?

When you place an order, your selected image is professionally printed, packaged, and shipped directly to you by our printing partner WhiteWall Lab in Germany. This process ensures each print is crafted fresh, maintaining the highest quality standards. They won eight awards from the Technical Image Press Association, the TIPA World Awards recognize the best photo and imaging products and are considered among the most prestigious honors in the photography world.

4. What print sizes and formats are available?

We offer a variety of sizes and formats, including framed prints, canvas wraps, and fine art photo paper. Specific dimensions and customization options are available on each product page. For framed images, we are only able to sizes up to 24x36”.

5. Can I request customizations on my print?

Yes, customizations such as specific sizes or framing options may be available. Please contact us with your request, and we'll do our best to accommodate your needs.

6. What is the production and shipping time?

Production typically takes 5-7 business days (but up to 14 days). Shipping times vary based on your location, but most orders arrive within 7-10 business days after production.

7. Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times will vary depending on the destination. Shipping is charged and handled by our printing partner.

8. What is your return policy?

Since each print is made-to-order, we accept an exchange only for items that arrive damaged or defective. If there’s an issue with your order, please contact us within 2 days of delivery with photos of the damage. No refunds will be offered.

9. How can I care for my print?

Keep your print out of direct sunlight to prevent fading. Handle with clean, dry hands and consider professional framing with UV-protective glass for long-lasting display. The prints and frame come with a 5-year warranty.

10. How can I contact you for more information?

For any inquiries, please reach out to us via our Contact Us page or email us at studio@jonathanducrest.com. We’re here to help with any questions about our photography, ordering process, or custom requests