Shipping Information

Once your order is processed and shipped from our trusted printing partner, you will receive a confirmation email containing your tracking number. This allows you to monitor your package's progress until it reaches your doorstep.

Import Duties

For countries other than the United States, your order may incur import duties from your local customs.

Returns & Exchanges

No Returns or Exchanges: Please note that all sales are final. We do not accept returns or exchanges for any orders since they are made to order.

Damaged or Defective Items

Our printing partner is one of the best in the world but unfortunately accidents can happen during transit. If your order arrives damaged or has a defect, we are here to help. Kindly contact us immediately at studio@jonathanducrest.com with details of the issue. Providing photos of the damage or defect can help expedite the resolution process.

Thank you for choosing Palm Springs Photography. We appreciate your support and are committed to providing quality service and beautiful photography.